Why Run A Super Bowl Ad?

nil, helment, money, trophy, Super Bowl

$435 million! That’s the estimated ad spend from this year’s Super Bowl. Not too mention – you probably saw numerous non-official sponsors piggy backing off the big game. If you read the first line more than once, and wondered “Why the hell would anyone spend money on ads?” You’re not alone.

Anheuser Busch InBev (aka Budweiser and a few other bevies) spent roughly $41 million according to some estimates. While the ad spend numbers are staggering, so is the number of eye balls. 100’s of millions tuned in across the globe (the majority, obviously, being in America).

Why do businesses run these super expensive ads?

On the surface it looks crazy expensive. $41 million dollars! That’s more than some countries annual GDP. So, let’s breakdown why these businesses do it, and how you, YES YOU, can take advantage of it.

  1. Sunday’s game averaged over 100 million viewers in the US alone. So, if you take the $41 million spent by Anheuser Busch and break it down per person. That’s less than 50 cents a person on ad spend. Not bad. Plus, all the other views online after the game.
  2. This my sandbox hear me roar! These businesses belong at the big kids table because they can spend with the big kids. It’s the same reason why you dish out cash on a luxury vehicle or spend the extra cash on a house in a gated-community. You’re trying to say, “I fit in with this crowd.” Whether or not that’s true doesn’t matter. Perception is reality.
  3. Topical. You’re expected to get a present for your wife on her birthday because it’s topical. You can also give her gifts at other times of the year, but if you don’t get one on her birthday…well you’ll never have to get her a present again (although maybe that’s what you want). You spend money on a Super Bowl ad because there’s a ton of hype around the event. Everyone knows a shitload of people will be watching and it’s almost expected that some big businesses advertise (aka Budweiser and its Clydesdales).

How does this help you?

You know there are going to be people watching and it’s pretty much all people are talking about leading in to Super Sunday. You can’t spend like the big guys, but you can spend around it to get eyes on you and get a little bit of the Super Sprinkle effect (I just made up that term).

If people are talking about it – YOU should be talking about it. Why did I write this post around the Super Bowl? Because people are talking about it. Can you spend some advertising dollars around the game on social or in other forms of media? You can’t use the trademarked names like Super Bowl and promote your business, but you can use things like Big Game or Game Day!

In my radio days – we would always run a promotion around the Super Bowl. We’d have it on the air for two weeks before the game riding the wave of hype. We didn’t have the rights to the game nor did we have the rights to “Super Bowl”. However, our customers (aka listeners) were talking and thinking about it.

You could also do the anti-version for those who aren’t interested in football or watching the commercials. A local dance studio had a couple classes going on during the game, where you could “Dance Your Ass Off” instead of downing nachos and beer.

Plan out your year

It’s extremely important you have dates like the Super Bowl and holidays (Valentine’s Day is coming up *wink *wink) on your calendar every year. Even if you can’t spend like the big kids, you can and should be talking about it with your audience. Whether it’s two people or two million.

Do you have an e-blast ready to go before, during or after the game (or holiday)? Do you have social posts ready? Are you blogging about it? Are you live on Insta while you down chicken wings and have grease all over your face?

If your audience is there or thinking or talking about an event, holiday, game, whatever…you should be talking about it too. Get a calendar, mark down the important dates and make sure you have some sort of marketing game plan built around them. Here’s a sample of a promo calendar I did up back in February 2012. All important dates and local events are listed, so we could map out a game plan ahead of time.

February 2020 has a leap year. Is this something your audience will be talking about?

Love you,

Jordan ‘The Guy with the Bow Tie’ Rycroft

PS. For more tidbits to super charge your marketing game plan – sign up for my list below. Punch in your email and get ready…OMAHA!…OMAHA!…HUT! HUT! HIKE!

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Six Figure Sales: Control your Sales Process Like A Barber

Barbershop, Six Figure Sales, Guy With Bow Tie
Barbershop

Your whole Six Figure Sales process should be about control. You have to own YOUR business. Your commission is your business. Your sales…are your business. Don’t leave it in the hands of someone else.

I met my new barber at the new shop that recently opened up a few minutes from my house. The barbershop is a part of a small chain in the city, and right at the front of the desk where you pay is a stack of business cards (branded with the barbershop chain’s logo) with each barber’s name and the shop’s number, email, address, blah blah blah.

However, instead of handing me one of those cards at the end of my appointment. My barber pulls out a card from his back pocket, hands it to me and says, “Anytime you need a cut and are wondering if I’m free, just shoot me a text at this number and I’ll schedule something for you.” His card includes his name, Twitter, Instagram and personal phone number.

SMART! He’s controlling his sales process.

Next time I book – I’m for sure going direct to him, rather than go through the barbershop chain’s website where I have to remember my log-in name, password and all that jazz.

My barber is limiting the paths to enter.

If I want a buzz – I’ll shoot him a text and he’ll book me in. Convenient for me, and extremely beneficial for him. If he moves to a different shop or opens his own he has all the contacts he’s built up. He won’t be starting from scratch, because he controlled his sales process.

Do you rely on your company’s CRM to maintain your prospects? Or do you own them?

Are your prospects or clients married to your company or YOU? It should be the latter and you do this by controlling your sales process like a barber.

Love you,

Jordan ‘The Guy with the Bow Tie’ Rycroft

PS. For more on owning your sales process sign up for my newsletter below. You’ll get free tips, templates and some random thoughts sent straight to your inbox.

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Investing In Yourself…and Business

wallet, no money, marketing
Marketing dollars?

How much should I invest in myself or my business? First off – you should have money to market your business and / or yourself.

Do you have a sales budget aka how much revenue do you expect to make this year? What’s your salary? What’s your expected commission?

Good. You have that number. Now – at a bare minimum – take 2% of that number. There’s your marketing budget. It would be best to have 10%, but let’s start with 2%. The same goes when trying to figure out how much to invest in yourself.

Oh you don’t invest in yourself? START!

Read a book, invest in a course, invest in a gym membership, a magazine subscription…do it.

So you have a budget now. What do you do with it? Whether it’s $500 or $500,000 find as many things as possible that you can own.

What do I mean?

Marketing dollars are often spent throwing money at this thing, and that thing. IT’S BETTER TO OWN SOMETHING! Take your $100, print some sales letters (here are some of my personal B2B examples) or brochures you did up in Word, and deliver them to every single apartment in the complex beside your business (or to every house on a street located near your business). Then do it again a week or two later. You need to hit as many people over the head with your message. The tricky part is ensuring the message MATTERS TO THEM. More on that here…

(Remember – I don’t give a shit about you, until you can do something for me. Whether it’s nourish me, allow me to keep extra jingle in my jeans, or help me out in some way, shape or form.)

You need to do this repeatedly. SOOOO many of you try something out once, don’t see results, and then say, “Well, that didn’t work.” Of course it didn’t work. Repetition Repetition Repetition.

Remember how you were taught in school? It probably went something like this… At the beginning of the class (or semester) your teacher would tell you what they were going to teach you, then teach you it, then review what they taught you. Repetition Repetition Repetition.

This is how our brains have been programmed since kindergarten, so start using the philosophy in your marketing. Find something you can own. Then repeat repeat repeat.

It sometimes takes me 12 – 15 contacts until I make a sale. I repeat, repeat, repeat my process. And you know what, when I call, walk into an appointment or see one of my prospects at an event…they immediately KNOW WHO I AM. It should be the same way with you and your business.

If you’re buying radio ads (for example), and you don’t have money to throw around like the ‘big guys’, again find something you can own. Maybe it’s an hour every Monday over the next few weeks. Maybe it’s an entire week. Whatever it is, find something you can own, then repeat repeat repeat.

1) Find money or find time to focus on marketing
2) Find something you can own
3) Repeat Repeat Repeat

Tell me ONE marketing opportunity you have at the moment (print, direct mail, radio, tv, social media, whatever…) and leave it in the comments below. I’ll tell you how to EXPLOIT that opportunity with repetition. I’ve purchased nearly every type of media, and used as many media channels as possible to further the brands, and people I work with (including myself). For being a loyal reader it’s the least I can do.

Love you,

Jordan ‘The Guy With The Bow Tie’ Rycroft

Ps. If you didn’t catch this further up the page – check out my personal one pagers I hand out or leave after a presentation.

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What You Can Learn from Donald Trump

The Donald

Love him or hate him – you know him, and that’s the whole point about branding. Whether it’s your personal brand or business the opposite of love isn’t hate…it’s indifference. Just his name elicits feelings for you right now. He makes you feel something. That’s what you have to do if you want to make a splash in this world.

Some takeaways

Putting your opinions of him aside – you can’t doubt the personal brand of Donald Trump. Granted he was born with name equity there’s plenty you can take from The Donald.

  1. Find your niche and preach. You don’t have to be everything to everybody. Just find a few people who believe in what you’re saying or doing, and continue to nurture them and tell them (or even believe) the things they want to hear.
  2. Don’t back down. If you believe in your ideas, don’t back down from naysayer’s. The amount of people who have discredited Donald Trump is, as he would say, HUGE! However, he continues to stick to what got ’em here… A loud mouth and take no shit mentality. You may not like it, but his supporters LOVE it.
  3. Zag when others Zig. When he first made the claim he was going to run for President, everyone laughed. Then he went on a tear and got the Republican nomination, and you know the rest. He did it by going against the system. He time and time again, said that he was an outsider, a businessman and not a politician. Even the word politician gives people chills, so he was smart (yes, I said smart) to go against the grain and call out the politicians and find his own lane.

Your ideas don’t have to be popular to the masses. Find your tribe, preach, believe in yourself and you’ll eventually find a niche of followers to exploit.

By doing this, you will position yourself as an expert or even THE expert in your field. People like following and believing in experts.

Love you,

Jordan ‘The Guy with the Bow Tie’ Rycroft

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Why Your Online Store Isn’t Making Sales

This is a common question I see on message boards and through the grapevine of entrepreneurs. It also is a cause for concern in the bricks-and-mortar world, but let’s stick with online.

Anyone, anywhere can have a store. No longer do you need vast sums of money for a lease, employees and stock. You can do everything behind a screen. With that – the amount of online stores hawking goods from dresses (EverRose.com – plug, plug) to backpacks to cheeses is endless. The world is flat in this regard. However, just because it’s relatively easy to set up. It doesn’t mean it’s profitable.

no sale, no sale sign

Here’s why you’re not making any sales

1) Your online store is too cumbersome. You’ve read too many blogs about what you should have on your store, and instead of creating a simple process for those who buy – you’ve confused your would be buyer with link after link after link. Your product(s) should be the first thing people see when they visit your store. You should also have some info on shipping and returns, and a page that reflects who you and your business are (if you want to add a personal touch).

2) Your product photography looks like crap. You can’t sell a shitty looking product online, just as you can’t sell a shitty product. Here are some quick DIY photo tips.

3) No one knows you exist. I hope you’ve read this far as this is probably the most important item on the list. You can’t expect sales without people knowing about you. You need to market yourself. Hook up with bloggers or influencers in your line of work. My wife and I hook up with fashion bloggers to promote our product to their masses. We also buy advertising (funny thought), and it works.

4) If you have traffic to your site, and you’re still not making sales – check the options above. If you’ve done all of the above then you probably didn’t research your product upfront. If you haven’t tested to see if your idea works through family friends, then your idea is probably not going to work to others. Just because you think it would be cool to run an online t-shirt store, it doesn’t mean people are going to buy from you. Ask your friends and family first – see if they would buy. My wife and I’s online dress shop did this, and our first few customers were family and friends. From there the word spreads.

The above should point you on the correct path. I could write an endless post on why you aren’t getting sales, but the points above are the most common reason. You can always ask me to take a look too. I’m always free to give open and honest feedback.

Love you,

Jordan ‘The Guy with the Bow Tie’ Rycroft

Is Customer Service Dead?

You can get your groceries delivered to your door with the click of a button. You can shop hundreds of styles of clothes in less than a minute. You can connect with your friend visiting a town on the other side of the globe in an instant. All of this is possible behind a screen. With that, actual physical interaction with someone is slipping away. With the limited physical touches and conversations going on – has customer service taken a hit? When’s the last time a company went above and beyond for you?

The art of customer service

“Do what you do so well that they will want to see it again and bring their friends.”
– Walt Disney

Funny how one of the most valued commodities – if not the most – nowadays is time. You do whatever you can to save nanoseconds. You’d think businesses would see this and increase employees or response times to potential customers. However, it’s increasingly difficult to find someone with enough knowledge to actually answer the questions you need to be answered – whether it’s in-store or online.

In order to make your business stand out – try doing one step more. If you can answer one question – see if you can elaborate and suggest something more. My dad is amazing at this. He’s an upholsterer and every time he’s on a sales call – he always gets asked about the type / colour of the fabric his potential client should use. He answers the question by giving a few options and then BANG! He mentions pillows, and how a contrasting colour will make everything pop. It’s the classic up-sell, but it’s so much more than that. It’s providing value, suggesting something the potential client didn’t even think about, and increasing his profits at the same time.

Customer service quote

What can you do to add that extra touch?

My wife and I’s online shop – EverRose.com is similar. We try to add personal touches everywhere to ensure our fans know we care about them. After all, without them we wouldn’t be in business. My wife writes personal notes to each and every fan who orders. We also take it one step further than most online clothing stores by measuring each piece of clothing. This gives a comprehensive outline on whether or not it’s going to fit you. It’s all about taking it one-step further. It’s a pain in the ass on our end, but the end result is SALES. Plus, our fans love it. How do we know – they tell us in reviews and in personal emails they send us.

This is what makes your business a brand. It makes the person on the other end (customer) feel something for you, and your product / service.

“Courteous treatment will make a customer a walking ad.”
– James C. Penney, Founder, J.C. Penney

You want to know how to limit your advertising spend? Make your experience so memorable to a customer they’ll have no choice, but to recommend you to their friends and family. If that’s not enough – encourage them to do so by following up with requests for reviews (my wife and I do this for every sale by sending a personalized email to each fan). Word-of-mouth is the best form of advertising, and nothing creates more word-of-mouth than outstanding customer service.

It’s not that hard

With the majority of corporations pulling back on their customer service channels, and personnel it’s very easy to stand out. Even being present and engaging in conversation with your potential customer can put you over the top. At the very least give the customer what you’d expect to receive from a company. Then try and out do yourself. Make a suggestion above and beyond the question asked of you. Personalize everything. Respond as quickly as you can, and as honestly as you can.

A few of these will go along way in your customers mind, and will ensure success down the road.

Love you,

Jordan ‘The Guy with the Bow Tie’ Rycroft

Working 9 – 5 while having a business on the side

It’s an elusive balancing act that takes some time to master. You want / have to give 100% to your 9 to 5 employer, and you want to build something on your own on the side. I’m living proof that it’s very much possible, however it takes a serious amount of commitment. It’s a game of give-and-take. Do you watch Netflix or do you buckle down and do some bookkeeping? These are just a few of the questions you’ll ask yourself.

Here are some tips on how you can find time to build your business on the side while continuing to commit yourself to a 9 to 5:

 1) Build something online

It’s going to be extremely difficult to build something on the side that you have to attend to like a 9 to 5. That’s why e-commerce is so amazing. You can work on your site whenever you want – and the income rolls in 24-hours a day with little to no work on your behalf. Yes, there is a HUGE amount you have to put in before hand, but when it’s built – it’s a recurring income generator. If you don’t have an idea of what you can do on the side – here’s a quick guide to finding a product to sell online.

 2) Evenings and Weekends

This is your bread and butter. When your 9 to 5 stops – you put on your entrepreneur hat. This can be exhausting, so if you’ve had a tough day at your 9 to 5 – you may need to take an evening off. You don’t want your side biz to interfere and hurt your ability to work your day job. However, it can be done. You’ll have to work for it, and maybe miss out on things in your social life, but if you’re devoted to building something, and providing value to your future customers – you’ll succeed.

My wife and I both have 9 to 5 commitments, which we excel at. Then we come home, and get to our online fashion store – Ever Rose. I usually take 30 minutes to an hour in the morning to work through our social media channels – then I put my 9 to 5 hat on. In the evenings, my wife and I will fulfill orders, take product shots, edit photos, and do website maintenance. We also do our own bookkeeping using Wave.

It’s not easy knowing you won’t have a ‘day off’, but I’ve never done something that is so rewarding. Getting glowing customer reviews and having random strangers purchasing items is pretty cool.

Seth Godin, Seth Godin quote

 3) Have a Calendar

This is uber important. You need to keep track of what you’re going to do. The best way to do this is to have your 9 to 5 calendar as well as your side business calendar. I literally put everything into calendars. My wife makes fun of me because I always say, “If it’s not in my calendar, it doesn’t exist.” This helps me use my 9 to 5 brain power for what needs to be done, and helps automate the side biz for when I come home. It’s nearly impossible for me to forget what I need to do when I come home because an alert pops up every 30 minutes.

This also helps you focus on what needs to be done. You will be worn down, you will be tired, but those little alerts will go a long way in helping building your side biz. They’ll keep you on track, and keep your focus on what needs to be done.

4) Don’t worry about perfection

When it comes to your side business – just do it. Don’t worry about it being perfect or you’re never going to sleep. My wife is big on perfection – I’m big on getting things done and off my plate. What you see as perfect, may not be perfect in your customers eyes. Never waste time on being perfect. You never will be. Just get it done to the best of your abilities and move on.

At the same time, if one of your skills isn’t solid – than you may have to outsource. For example – if your English sucks and your trying to write product descriptions – get someone to proof your work. Whether it be a family member or friend – play to your strengths. You can also look at outsourcing work by using UpWork.

Finally, I know the struggle. I live it everyday, but I also know it can be done. You can be a 9 to 5 superstar and crack the whip on yourself everyday to ensure your side business is a success. Even a few hundred bucks on the side can make a HUGE difference. Whether you’re selling a product or service – you can be a 9 to 5er and an entrepreneur.

Love you,

Jordan ‘The Guy with the Bow Tie’ Rycroft