4 Tools Essential To Your Online Business

When starting out you can be swarmed with the endless possibilities of starting, promoting, and ensuring the longevity of your online business. The mass amounts of information at your fingertips is astounding, and you can end up drowning in that info. Here are some of the tools essential to your online business. These tools can also be translated into brick & mortar locations as well. The bonus with online is you don’t have to get into a 5-year lease on a physical location at $20 – $40 (or more) per square foot. You can invest that money elsewhere – like marketing your biz seeing as you won’t have any foot traffic.

apps, iphone, iphone apps

Shopify

Any e-commerce tool like Shopify or Bigcommerce is absolutely essential if you don’t want to develop, and pay big $$$ for your own website. Simplified templates, amazing apps, fantastic support, and a low monthly rate give you the opportunity to test, and develop your offering without diving head first, and pumping tens-of-thousands of dollars into something you’re not 100% certain will work.

I prefer Shopify as it’s Canadian although you still have to pay in USD for their services. Do your homework on the other e-commerce platforms out there, but Shopify or Bigcommerce are great places to start. There are free options, but even the paid options are affordable. I pay $30 a month.

Wave Apps

Another Canadian app essential to your online business – or any startup for that matter. Wave is your online portal to accounting. You can send invoices, pay bills, track payments and do day-to-day bookkeeping. Come tax season – Wave is your friend. Instead of using a bookkeeper Wave will produce all the essential reports you need to file your taxes, on top of being able to keep your finger on the pulse of your business. Plus, they offer professional bookkeepers to help you out when you’re in need.

You’ll still need an outstanding accountant who can help you out with the bigger picture stuff like tax breaks, filing, etc…, but Wave is a free tool you can use when starting out (some options like invoicing and paying bills require an affordable monthly fee).

Social / Search

While I dislike having to pay Silicon Valley for my marketing / advertising dollars they are an essential piece to your complex online puzzle. Unless you have an amazing product / service that people already know about, and a following of devoted followers – you’re going to have to invest some $$$ into social / search. If you’re a product based business – you should dabble in Pinterest, Facebook, Instagram and Snapchat. It doesn’t matter if you don’t know how to use these tools, just start and you’ll figure it out as you go. Here’s a quick starting point. If you’re more service based – think consulting – use Twitter and possibly Instagram and YouTube. Video is a HUGE differentiator in the market right now. If you can provide weekly or even daily videos about your product / service – you’re going to excel. Cost per day is anywhere from $5 per day to $20 per day.

As for search – you have to fight the Google and Microsoft battle. My biggest thing is to own your name. Using Google Adwords and Bing Ads ensure you’re the top ad that shows up when someone searches for your name. For example – when you search Ever Rose on any platform – my wife and I’s online dress shop is the first thing you’ll see. Cost is $5 per day on both Google and Bing.

From there – you can start pulling back your dollars and invest it more in the people who have visited your page or have purchased from you. You can do this through your weekly e-marketing campaign from Mail Chimp or Klaviyo (a cool Shopify app). Don’t inundate your fans with e-blasts. A weekly update will do with new products / services. Even a special deal exclusive to them is always something to keep in mind.

Spreadsheets

It’s a bit old school, but having a few trustworthy spreadsheets will help you in being able to breakdown a few key items. One of my favourites is the profit workbook. When starting out it’s essential to know you’re making a healthy profit, so you can invest back into the business to help it grow. I have a sheet that calculates to the percentage point – how much Ever Rose is profiting from the sale of our goods.

If you’re interested in diving deeper into any of the tools above – a quick online search will help you out or connect with me by leaving a comment below or finding me on Twitter.

Love you,

Jordan ‘The Guy with the Bow Tie’ Rycroft

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You Say You Do But You Don’t

It’s one of the most frustrating things to come across, and you’re guilty of it too. You say you will, but in reality you don’t ACT on what you say you will act on. How many times have you heard your friend or even yourself say, “I should really work out, but I’ll do that tomorrow.” Then tomorrow comes and you’re on the couch binge watching Netflix.

This is ingrained in our psyches, and it develops through time. This is one of the biggest hurdles to overcome when you’re selling a product or service. And we’re all in sales in one way or another. Whether you’re selling yourself in a job interview or selling a physical product. The customer / client / interviewer will say something when they really won’t follow through. People are guarded, and they build up walls.

I dont trust words I trust actions, actions speak louder than wordss

 

A couple real life examples

1) In my wife and I’s online dress shop (EverRose.com) we carry a few Fair Trade products (on top of trying to carry as many conflict free items as possible) from India where women are paid a living wage to design, and produce amazing looking dresses. We decided to carry this particular line of dresses because in our research we found this was a particular issue with our fans. They wanted Fair Trade dresses, at least that’s what they said. In fact, not a single one has been purchased. Maybe the design isn’t appealing or maybe the price is too high (they usually run $5-10 more). Whatever it is, there’s also a bit of psychology at play. Sometimes you just aren’t who you THINK you are.

2) I publish a couple small community magazines, and one of my tasks is to encourage companies to advertise and connect with this niche market. Rejection comes along quite a bit, and the most often thing I hear is, “Send me something.” I continue to ask for the specifics on what they’d like to see. I then send them what they requested, and guess what – 90% won’t even take a look at it. How do I know? I follow up. Maybe my pitch is off or maybe there’s not enough time in the world, but when you say to send you something, you better take a look at it. Again, there’s a bunch of psychology at play here.

You say these things because you don’t want to hurt someone’s feelings, or you don’t have a good enough excuse at the time to turn someone down. That’s one of the reasons I enjoy dealing with US business men and women. Business is more black & white, and decisions are made quickly. In Canada – especially in the smaller communities – emotion plays too much in business decisions involving money changing hands. What can I say – us Canadians are too nice, almost to a fault.

Instead of the possibility of hurting someone’s feelings – you’d rather stretch out a decision, waste a bunch of time, and not even take the 2-minutes to look at something from someone who’s trying to help grow your business. Once you’re aware of this – stop doing it. I answer every sales persons email, and phone call whether I’m interested or not. I value other people who are just trying to make a buck, and the last thing I want to do is waste their or my time. On top of that – I may find something I didn’t know about that could be extremely useful to my business.

Actions speak louder than words

In business – while research is a great tool – you also have to be ready to move with what your customers / clients are actually doing. In the dress world – my wife and I have found our best sellers are more form fitting dresses opposed to A-line dresses. Therefore, we’re stocking more form fitting dresses, and getting more sales.

In the consulting world – I’ve moved away from big business, and I’ve started working more with entrepreneurs where English is their second language. In doing what I do – I’ve found this to be the best market for me at this time, and it’s where I can provide the most value.

However, you’ll never know these things unless you act. You can spend thousands on research, and surveys, but you’ll never REALLY know what’s going on unless you do. You have to remember people will not act the way they say the will. They will act the way they act. Saying and doing are completely different things.

Love you (and I’m not just saying that),

Jordan ‘The Guy with the Bow Tie’ Rycroft

Why It’s Okay To Have A Bad Day

You know how it feels when nothing seems to go right. You feel it in your gut, and it’s just one thing on top of another. It feels like the world is against you, and nothing can change. You’re having a bad day – and here’s why it’s okay.

bad day, sign, bad day sign, Guy with Bow Tie

1) It’s nothing personal

The world works in mysterious ways. Sometimes you’re up. Sometimes you’re down. It’s a roller coaster, and you’re along for the ride. You can choose which roller coaster to get on to and which one to get off of, but you can’t control other people’s moods, relationships, choices, etc… They’re along for the ride, as you are.

You can’t let it get the best of you. You can be aware of the poor day you’re having, and stop. I usually like going for a walk. You can shut your door and work on admin tasks instead of having to interact with other people. You’re bad day won’t last forever, and tomorrow is an opportunity to start over again.

2) Bad days aren’t a bad thing

As long as you’re aware that this particular day has gone awry – you can act and change your direction, and attitude. I was a firm believer of the concept – NO BAD DAYS – however this is unattainable. When doctors or firefighters have a ‘bad day’ people die. Good thing ‘bad days’ are few and far between. When you have a ‘bad day’ your business might fail or a strong employee might quit. It happens.

Bad days can be tackled by flipping your psychology. Be aware. Don’t let emotions get the better of you. Be in control of your attitude. If you need to cry, if you need to let out your anger – do it. Close the office door, go for a walk, hit a punching bag. Control it and own it, but don’t let it own you for days on end. Tomorrow is a great day to start over. Look at it this way – using the roller coaster analogy – you must go down before you can go up. Know with the bad days there will be a much larger portion of good days. In essence – a bad day means you’re that much closer to having an awesome day.

3) Opportunity

View your bad day as an opportunity to start over. Understand why you’re feeling this way, and think of ways to prevent this feeling in the future. This is why I like going for walks. Almost within a couple hours or so of my day getting started I get a feeling on whether or not it’s going to be a good or bad day.

A colleague of mine would lock himself in his room, turn off his phone, and start over. He would run over why he does what he does, he would read positive reviews of his services, he would go over his scripts, and presentation time-and-time again. This day might have been a poor day for him, but he’s going to ensure tomorrow is a great day.

He viewed it as an opportunity to get better. You can do the same.

4) Roll with the Good Days

Just as you’re self-aware of whether or not it’s going to be a good day or bad day – ensure you roll with the good. Momentum is one heck of a thing. Just as a bad day can ruin you for days or even lead to depression, anxiety, alcoholism, and the list of vices goes on. A good day can lead to endless positive momentum. Yes, there’s going to be a bad day thrown in there, but you need to be aware of when to ride the good wave.

You can visualize your day and how it’s going to go positively. You can do this as soon as you wake up. Grab a glass of water, and sit and think. Don’t check your phone just sit and engage in thought. Think of how good this day is going to be, and visualize what’s going to happen. This can be a powerful process.

Just as you can get lost in the bad, you can also get lost in the good. When you’re feeling good, and you know it’s going to be a good day…roll with it. Make the calls you’ve been afraid to make, reach out to those who you haven’t spoken with in awhile and you’ve been meaning to reach out. Do the challenging things you’ve been putting off, and you might find they work out well for you.

You don’t own the roller coaster of the ups-and-downs; good and bad. You’re strapped in and you must be aware of this. Ensure you accept the bad days, and roll with the good. You’ll be amazed at how many good days there are…and how few bad days.

Love you,

Jordan ‘The Guy with the Bow Tie’ Rycroft

The War with your Inner Self

Taking a slight detour today, as I wanted to share with you something very close to me. It’s a piece that is with me every day, and I go back to it time-and-time again. It’s a swift kick in the ass when you need it, and a guiding path if you feel lost. Some of you may already have it, and that’s great. If you don’t here’s an excerpt:

The Unlived Life

Most of us have lived two lives. The life we live, and the unlived life within us. Between the two stands Resistance.

Have you ever brought home a treadmill and let it gather dust in the attic? Ever quit a diet, a course of yoga, a meditation practice? Have you ever bailed out on a call to embark upon a spiritual practice, dedicate yourself to a humanitarian calling, commit your life to the service of others? Have you ever wanted to be a mother, a doctor, an advocate for the weak and helpless; to run for office, crusade for the planet, campaign for world peace, or to preserve the environment? Late at night have you experienced a vision of the person you might become, the work you could accomplish, the realized being you were meant to be? Are you a writer who doesn’t write, a painter who doesn’t paint, an entrepreneur who never starts a venture? Then you know what Resistance is.

One night I was layin’ down,
I heard Papa talkin’ to Mama.
I heard Papa say, to let that boy boogie-woogie.
‘Cause it’s in him and it’s got to come out.
John Lee Hooker, “Boogie Chillen”

Resistance is the most toxic force on the planet. It is the root of more unhappiness than poverty, disease, and erectile dysfunction. To yield to Resistance deforms our spirit. It stunts us and makes us less than we are and were born to be. If you believe in God you must declare Resistance evil, for it prevents us from achieving the life God intended when He endowed each of us with our own unique genius. Genius is a Latin word; the Romans used it to denote an inner spirit, holy and inviolable, which watches over us, guiding us to our calling. A writer writes with his genius; an artist paints with hers; everyone who creates operates from this sacramental center. It is our soul’s seat, the vessel that holds our being-in-potential, our star’s beacon and Polaris.

Every sun casts a shadow, and genius’s shadow is Resistance. As powerful as is our soul’s call to realization, so potent are forces of Resistance arrayed against it. Resistance is faster than a speeding bullet, more powerful than a locomotive, harder to kick than crack cocaine. We’re not alone if we’ve been mowed down by Resistance; millions of good men and women have bitten the dust before us. And here’s the biggest bitch: We don’t even know what hit us. I never did. From age twenty-four to thirty-two, Resistance kicked my ass from East Coast to West and back again thirteen times and I never even knew it existed. I looked everywhere for the enemy and failed to see it right in front of my face.

Have you heard this story: Woman learns she has cancer, six months to live. Within days she quits her job, resumes the dream of writing Tex-Mex songs she gave up to raise a family (or starts studying classical Greek, or moves to the inner city and devotes herself to tending babies with AIDS). Woman’s friends think she’s crazy; she herself has never been happier. There’s a postscript. Woman’s cancer goes into remission.

Is that what it takes? Do we have to stare death in the face to make us stand up and confront Resistance? Does Resistance have to cripple and disfigure our lives before we wake up to its existence? How many of us have become drunks and drug addicts, developed tumors and neuroses, succumbed to painkillers, gossip, and compulsive cell-phone use, simply because we don’t do that thing that our hearts, our inner genius, is calling us to? Resistance defeats us. If tomorrow morning by some stroke of magic every dazed and benighted soul woke up with the power to take the first-step toward pursuing his or her dreams, every shrink in the directory would be out of business. Prisons would stand empty. The alcohol and tobacco industries would collapse, along with the junk food, cosmetic surgery, and infotainment businesses, not to mention pharmaceutical companies, hospitals, and the medical profession from top to bottom. Domestic abuse would become extinct, as would addiction, obesity, migraine headaches, road rage, and dandruff.

Look in your own heart. Unless I’m crazy, right now a still small voice is piping up, telling you as it has ten thousand times, the calling that is yours and yours alone. You know it. No one has to tell you. And unless I’m crazy, you’re no closer to taking action on it than you were yesterday or will be tomorrow. You think Resistance isn’t real? Resistance will bury you.

You know, Hitler wanted to be an artist. At eighteen he took his inheritance, seven hundred kronen, and moved to Vienna to live and study. He applied to the Academy of Fine Arts and later to the School of Architecture. Ever see one of his paintings? Neither have I. Resistance beat him. Call it overstatement but I’ll say it anyway: it was easier for Hitler to start World War II than it was for him to face a blank square of canvas.

war of art cover

The above is an excerpt from Steven Pressfield’s The War of ArtIt’s with me every day. It may help you out, it may not, so give it a look for yourself. It could be just the thing you need.

Love you,

Jordan ‘The Guy with the Bow Tie’ Rycroft

Keeping it Real – as cliche as can be

I’ve been on quite the authenticity trip lately, and here’s why – it’s imperative to your brand. Whether it be a personal brand or professional brand, people will see through your BS.

My wife, and I started Ever Rose with the mindset of being as transparent as possible. The same holds true for my ‘Guy with the Bow Tie’ brand, and the community magazines I publish. Be authentic, and you’ll start to see amazing results.

Breaking down your brand

How real are you? I want you to stop and ask yourself this. When you wake up in the morning are you excited about doing what you’re doing? Maybe you are, maybe you aren’t, and I’m not going to preach about ‘doing what you love’ and all that. I want you to get real, because if you aren’t real you’re robbing this world of your natural talents. And if you aren’t being real when you step into work whether it’s your business or not you’re only hurting your bottom line.

With Ever Rose – we’re proud to be 100% Canadian owned & operated. We even go so far as to run on a Canadian web platform (Shopify is based out of Toronto) as well as use Canada Post exclusively as our shipping partner. We’re also committed to working with as many Canadian clothing partners as possible (although this has been quite the challenge as not too many Canadian clothing companies have clothing MADE in Canada). We may even get to the point where we design, and manufacture our own line in Canada.

Anyway, this comes to mind as I’m working with an inspiring entrepreneur who’s going to be launching an online platform shortly where you can use Bitcoin to book hotels online. You can check out a tiny glimpse here: BookwithBit

He lives in the Southern US, and is originally from India. He runs a couple hotels, and as such he started getting fed up with OTA sites (Expedia, Trivago, Travelocity, etc…) eating into his margins, and taking away from his LOCAL business, and the LOCAL economy. So, he does what any entrepreneur or savvy business owner would do – he’s fighting back. He’s so passionate about creating a fair, online portal for hotel seekers that he decided to build his own platform, and it’s going to be launching soon. His company is a reflection of his personal beliefs, and feelings. He’s REAL.

Your Personal Brand

Jordan with wife

A little photo with my wife

Whether you like it or not, you’re being judged everyday. People are Googling you and colleagues interact with you at work as they try to figure you out. On this note – have you Googled yourself lately? What comes up? Anything?

If who you are in the office, doesn’t reflect who you are outside of it, people are going to find out, and call you out on your BS. That’s just the world we live in. So, instead of trying to have ‘work’ self, and ‘home’ self. Try being you. When I made the change from the corporate world to the life of being self-employed, I was going back to my original self. The guy who I am at home, and on weekends. The guy who I knew I wanted to be when I was growing up. I dropped the act, stopped caring about what others thought, and started being REAL. It’s not easy – it took me 10-years to figure out who I REALLY was, but it all started with my gut. How I felt in the morning was a HUGE indicator of who I was and what I wanted to do. I went from wanting to hit the snooze button repeatedly to bouncing out of bed, and ready for the day ahead. I no longer had visions of me quitting my job while I brushed my teeth in the morning. I’m doing what I want, and what I’m supposed to be doing…at this point in my life anyway.

Anything is possible, if you believe, and follow your gut instinct. Start being REAL and the rest will come.

Love you,

Jordan ‘The Guy with the Bow Tie’ Rycroft

Ps. If you’re wondering about the bow tie – it’s REAL. I’ve been wearing one off-and-on since I was 4-years-old. However, most of you probably haven’t seen it until recently because I probably wasn’t being REAL around you. I was being my fake, less fulfilled self.

Journey of the Do – Stage 11 – Mindset

Over the past couple months, I’ve been outlining how to ramp up your online business from nothing to something to profits. I’ll pass along some more updates soon just before my wife, and I’s online store hits the web.

Let’s chat about mindset

You’re out on your own when you’re starting a biz or it can seem that way, and the psychological barriers to success can limit you. These little rodents pestering your mind can keep you up at night, keep you away from family, hell it can ruin your business. So, how do you get your mind in shape to handle the day-to-day tasks?

You’re one of the very few, but you’re not alone.

I was speaking with a young, entrepreneur yesterday, and he told me about having a beer with his buddy a couple weeks back. His buddy has a decent paying 9-5 job, and he was in awe of this entrepreneurs new truck. Let’s call him Lee (the entrepreneur, not the truck).

Lee’s friend was pounding back a cold one, and the conversation went something like this:

Friend, “Is that a new truck? Didn’t you just come back from Disneyland? Didn’t you just remodel your house? How the hell do you afford it?”

Lee: “You see the ‘fun’ parts about working for yourself, but you don’t see what happens when I’m juggling numerous projects, when I’m up until 1am putting together estimates or when I have to forgo having a beer with a friend because I’m running a business.”

It’s sometimes tough to get over the illusion, and remember the good about what you’re doing. When you’re starting out – you have to do the things most people don’t want to do. You have to crunch numbers, deal with annoying suppliers, figure out who to hire, and plenty of unglamorous stuff. All of this can seem insurmountable. So how do you get around those barriers?

One little trick I’ve found that works for me is to set my phone timer for a few minutes, and tell myself I’m going to work on the website for x amount of time. Even though it’s only for a few minutes, when I get started, it’s difficult to stop. So 5 minutes turns into an hour, and a bunch of stuff gets done.

It’s like one of the lines from Dumb & Dumber, “I can’t stop going when I’ve started…it stings.”

Jim Carrey, dumb and dumber

Lloyd Christmas at his finest

It’s a little trick to frame your mind, and put it into work mode. I used to do this when it came to cleaning the house. I would tell myself to start with one bathroom. Then after doing the one, I know I wouldn’t like the second bathroom to be dirty, so I would clean it. Then I would clean the floors, and on we go.

Set your mind into work mode, and you’ll find yourself to be more productive, especially with those tasks you don’t really want to do.

Another tool

Do you use a calendar? It’s one of the most useful tools in my tool belt. I put EVERYTHING in my calendar. If it’s not in my calendar it doesn’t exist. I even go as far as putting when to shop for groceries in my calendar or when to sit back and think about whether or not I need Netflix (I do this about every 3-months). It’s the little cues that keep me going, and keeps my mind focused on the business at hand because I don’t have to worry about forgetting to shop for groceries because I know it’s in my calendar. It doesn’t seem like the most glamours thing in the world to have a schedule so regimented, but it works for me. Anything I can do to save brain power, I will try and do it.

Re-energize

Do you take time for yourself? This is key. Find a time, put it in your calendar and cherish it. Maybe you like going to the gym, meditatation or do yoga like I do, but find time for yourself to reflect, rest, and re-energize. It’s easier said than done, but it’s so important. I usually like to read before I go to bed or as I mentioned above – practice yoga. I do this every Sunday morning, and rarely anything gets in the way of it.

Find time for yourself, and your business will benefit.

Love you,

Jordan ‘The Guy with the Bow Tie’ Rycroft

Ps. Feel free to leave some ‘tricks’ you use to get your mind in the place it needs to be by leaving a comment below.

Why do people buy?

I’m renovating my bathrooms, so I’ve been dealing with plenty of ‘sales’ people. It puts things into perspective for me because usually I’m the one doing the ‘selling.’ I visited 6 places yesterday where I was face-to-face with a sales representative. After the long, exhausting day, I started pondering, “Why should I buy and from who?”

The first place I visited was referred to me. The show room was amazing and it was relatively busy (people like working with busy aka seemingly successful people). The sales rep was okay, he knew his product and he was very friendly (people like buying from friendly people). He showed my wife and I a few options and he let us leave with some samples.

Then, we ventured to another place. The show room was stacked with boxes of inventory and it wasn’t very inviting. Granted it was a small space and I understood what they were trying to do. However, the average consumer would probably be turned off by a convoluted mess of  inventory and pushy sales people. The sales rep my wife and I received was decent enough. The best part for me – before I left he grabbed MY number. Most places will give you a card. BE PROACTIVE! GET THE PROSPECTS NUMBER SO YOU CAN FOLLOW UP (build that database, baby).

My wife and I bounced around to a couple other stores before we stopped at this AMAZING show room. The building was huge (although it was in a shitty location) and it was stocked with everything. It was neat and tidy, but no one was there. My wife and I were the only ones shopping (again, people like to buy from busy aka seemingly successful people).

The rep wandered over and asked, “Anything I can help you with?” How many times have you heard that? Whether you’re buying shoes, clothes, a computer or whatever. The question leaves the response open to a Yes or No answer. As a sales rep, you’re dead in the water. Usually the response is, “No thanks, just browsing.”

Supercharge your sales force by getting each and every one of your floor representatives to ask, “What brought you in?” This question encourages the prospect to go into detail about why he / she is in the store. If the prospect gives a lazy, “No real reason, just browsing,” response. Hit ’em with, “Anything in particular you were browsing for” or “How did you hear about us?” These questions encourage the prospect to elaborate. It also gives your sales rep the chance to qualify the prospect. If the prospect is merely browsing, your rep can back off and key in on someone who is there to buy. DON’T WASTE TIME WITH UNQUALIFIED PROSPECTS.

Back to the final store my wife and I visited… Not only did the rep ask, “Anything I can help you with?” After my wife gave her a generic response, the rep wandered off and starting sorting tiles. She didn’t qualify the buyer (my wife and I) and then she disappeared. Granted my wife and I probably weren’t the typical customer they see in their store (this was a REALLY high end kitchen and bath place), you never know until you qualify. Even though my wife and I may not be able to drop 25k on a bathroom right now, we may be able to down the road. If the day comes, guess which store we won’t be visiting…

Sales lesson

Never judge a book by its cover. You hear it time and time again. This lesson was hammered home to me by the sales rep who handled my latest car purchase. We had a great chat and he expects every single person who walks on the lot to leave with a car. No matter what they’re wearing, what they look like, etc… He learned this lesson after he was approached by a gruff, older gentlemen who had his socks tucked into his sweatpants. At first the rep didn’t approach him because he thought, “There’s no way this guy is ever going to buy THAT car.” Turns out Mr. Sweatpants dropped $90,000 cash on a car that day. And Mr. Sweatpants returns to the dealership every 2 years to get a new car.

Why do we buy?

1) Familiarity (we want to buy from someone we know and trust)
2) We want to know other people have purchased from you and are satisfied with the product / service

As a business owner – how do we get #1 and #2?

1) YOU NEED TO MARKET YOUR PRODUCT / SERVICE
2) YOU NEED TO GET REFERRALS

Marketing your business breeds familiarity and familiarity leads to sales. The best way to market your business is through referrals. Google your business and check out what people are saying. There could be some extremely powerful messages for you to use (or it will key in on your weaknesses). Whenever you can, ask for referrals from your customers. People are more willing to buy when they’ve heard or read a success story from a third-party who’s used your product / service.

So, what did I buy?

My wife and I are going with the first store, which was referred to us and the only place who gave us samples to take home. The referral and the show room put my wife and I over the top. We’re also going with a familiar store for the hardware (faucet, shower head, etc…). This hardware business advertises A LOT and you could see it as their large show room was packed. For the third time, people like to buy from busy people. The brain is lazy, so when it sees lots of people buying from a particular store, it automatically thinks, “Everyone else is buying, so I should too.” Think Black Friday or Boxing Day shopping. Why do we do it? Because everyone else is…

– Jordan