For the past two years I’ve been passing along unsolicited advice…at least what I considered to be advice. I’ve spent close to a million dollars in the marketing realm from Yellow Pages (yes, they still exist) to Facebook ads. Although 99% of this wasn’t money of my own. Through this I’ve learned the ins-and-outs of how each medium of advertising worked.
Now, I have skin in the game. I’ve followed the advice I’ve been dishing out over the years, and am starting to turn the marketing crank on a couple of my businesses. Maybe the below can help out your business. Here’s a look behind-the-scenes:
I hate giving my money to Silicon Valley as I’d prefer to keep it local, but there’s no doubt they have built a successful platform, especially when it comes to marketing your goods / services. There are flaws like not being sure if clicks are actually clicks when it comes to your ads, but you can never really know who’s receiving your message and who isn’t when advertising with any medium.
Typically you can expect to see a 0.2 to 0.3% click-through-rate on your FB ads. My wife and I’s Ever Rose campaigns generate a 2.5 to 4% CTR. Impressions are great especially when starting out because the more people who can see the message the better. At the same time you want to craft a message, that resonates with your potential customers. Here’s how we do it:
The above was targeted to women in certain cities across Canada who had an interest in companies like Modcloth (a US competitor of Ever Rose). We pushed the message out to that audience with a very pointed opening line. We know that our potential fans who are interested in online shopping, especially with a US based company have the pain points addressed in the first line. They don’t like paying duties, high shipping costs or having to deal with a pesky exchange rate.
What are the pain points of your customers or potential customers? If you don’t know – you better find out. Ask questions of your existing fans to see why they spend with you opposed to someone else.
Find what you can own, and hammer away your message. In the case above there was no special tactic. We crafted a message that spoke to the audience we knew we could own (we don’t have a HUGE marketing budget), and we targeted the fans of our competition while knowing the pain points of our potential customers.
Another way we’ve started to roll out the brand is hooking up with influencers on social media, and the blog-o-sphere. Seeing as we’re a fashion brand – it’s pretty easy to find influences. A simple search on Google or #fashionblogger on Instagram and a bunch come up. From there you can see how many followers, shares, etc… these influencers are generating.
We then reached out to these influences, introduced our brand, and asked to be showcased through their social channels. We have to give up some of our product, but it’s totally worth it to get added exposure.
Another avenue we’ve ventured into is hooking up with like-minded e-commerce businesses. For example – there’s a jewellery shop in Toronto that has some amazing products. We could pair many of these items with our dresses. A simple cross-promotion can go along way.
Who can you reach out to that has a strong following on social media or through their blog? Maybe there’s a blog you read. Try reaching out to him / her, and see if they’d be interested in showcasing your brand in exchange of your product / service. Or extend a hand to a similar business that can compliment your product.
There’s no better way to reach a HUGE number of people with your message than mass media (typically radio, print, TV). At the moment – it’s the most cost-effective way to reach the masses – as long as you believe in their method of surveying their audience. Like I mentioned above – there’s no real way to know how many people are receiving your message.
If you have the budget, and you want to put a strangle hold on your market this is the way to go. At this point and time – my businesses wouldn’t benefit from the added exposure of mass media because there’s not enough inventory or resources to fulfil orders / services.
The key with mass media – as it is with any media – is the message. I can’t stress this enough. How do you craft your message? Check out this post from last year.
SEO & SEM
If you have a decent web developer you shouldn’t have to pump a bunch of money into SEO. I know some companies who charge thousands a month to get you on the first page of Google. What a crock. Find a web developer, who has a clue about how to play the SEO game or reach out to John at Summit Protocol. He’ll shoot you straight. And tell him ‘The Guy with the Bow Tie’ sent you.
As for Search Engine Marketing – again find what you can own. My biggest thing is to own my name, or the name of my business. I do this through tagging everything on my site with my name or with the brand name of my website (EverRose.com). You might have to dish out some dough to own your name when it comes to search platforms, but it’s worth it. When you Google me – a bunch of articles / social channels will come up. When you Google Ever Rose – we’ll be the first thing you see. OWN YOUR NAME.
If you have any questions or would like a more in-depth explanation on what I covered above – reach out on Twitter or LinkedIn or comment below.
Jordan ‘The Guy with the Bow Tie’ Rycroft